Store Policies

SHIPPING: 

Standard 7-14 Days Shipping Applies for All Original Painting, Paper Print, and Sticker Orders

2-3 weeks Shipping Applies for All Apparel, Tapestry, and Canvas Print Orders

Shipping fees: 

• 15% flat rate to all United States 
• 20% flat rate to all Countries Excluding the United States
• additional fees may apply to international orders and orders placed from Alaska and Hawaii

All Non-Apparel ARTifacts:

All sales are final. No refunds or cancellations are applied or accepted.  See Policy and Process on Damage Due to Shipping for refunds due to damage during shipping. 

Apparel: 

All apparel items are made on demand via Printful - therefore, requests for re-orders due to items lost in transit, or to a wrong size ordered, requires producing an entirely new product.                          

When ordering - 

Please review the size chart that is provided in the photo gallery for every item. 

Please double check that you’ve added the correct address to your order.  

Refunds are offered only for damaged or mislabeled products, not for buyer’s remorse.  

Wrongly ordered sizes are not eligible for refunds or exchanges.  

Any orders that are returned to Printful due to mistakes in the shipping address provided by the customer can be re-shipped at the cost of the customer.  

For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on Printful’s part are covered at their expense.   

If by the fault of Printful or postal service, an order arrives damaged or mislabeled, customers may receive a full refund on a case-by-case basis that is dependent upon the provision of a written description of the damage + photos. Any claims for misprinted/ damaged/ defective items must be submitted within 4 weeks after the product has been received. 

Workshops:

• a full refund is available 48 hours or more before class
• if you cancel between 48 and 2 hours before class, your payment will be credited to a future class
• exceptions to these policies will be reviewed on a case-by-case basis
• workshops require a minimum of 6 students and most have a maximum of 12 students. In the event a workshop is cancelled due to lack of registrations, you will receive a full refund.
• if a class needs to be cancelled due to weather or unforseen circumstances, participants will have the option to transfer to another class at no cost, as long as space is available, or receive a 100% refund. Cancellations are determined no less than 24 hours before the class starts if possible. 

All refund requests and notifications about items damaged during shipping must be received in writing by email notification to Artist within 15 calendar days from the original date of purchase. Artist may require Buyer to email photographs of the damaged item. Buyer may also be required to return damaged items by shipping them back to the Artist. Buyer will receive a refund for the total cost of the item plus shipping fees paid, including any shipping of the item back to the Artist if the Artist requests this. Refund payments may take up to 14 calendar days from the date of notification of the damage and will be issued by the Artist. 

 Molly Chopin is committed to making a positive impact on the environment by developing and implementing effective green practices. She uses eco-friendly packaging and shipping supplies and is open to suggestions for ways to be more environmentally friendly. 

All artwork is the sole property of Molly Chopin and is held under copyright. The images, artwork, and contents of this website may not be copied, collected, or used for personal or professional gain without the written permission from Molly Chopin.  All images of artwork, sold or otherwise, are retained by Molly Chopin.